Domestic
Domestic travel insurance
Vast national parks, iconic waterfront cities, serene beaches, untamed wilderness, world-class surfing – and all right here on our doorstep. If you’ve never got around to planning that dream staycation, now’s the time to discover all that Australia has to offer.
Whether you’re planning a weekend city break to Sydney or a coastal beach escape to the Gold Coast, you may want to consider covering yourself with domestic travel insurance while you’re away from home, so you can travel with peace of mind.
If you're travelling as a family, we also cover your dependent children under 21 on your policy at no extra cost.
Buy domestic travel insurance now
Why do I need domestic travel insurance?
Even though you may be covered for medical events by Medicare, there are still other unexpected events that could derail your travel plans, even when you’re exploring your own back yard. Your flight or cruise could be cancelled, you may have to return home early if a family member is taken into hospital, or your rental car could be damaged.
What does domestic travel insurance cover?
Our domestic travel insurance can provide cover for:
- Cancelling or changing your travel plans before you leave
- Changes to your journey once you have left
- Luggage and personal items
- Rental vehicle excess
- Pet care costs if you’re delayed getting home
- Childcare costs if you’re delayed getting home
- Personal accident
- Personal liability
- Optional: Cruise cover
View our key benefits page for more detailed information on your level of cover. To fully understand what you’re covered for, including the terms of cover, sub limits, conditions and exclusions that apply, you should read Domestic Financial Services Guide and Product Disclosure Statement.
Does domestic travel insurance cover medical emergencies?
Our domestic travel insurance doesn’t cover medical expenses. To understand how you’re covered away from home for medical treatment and evacuation, contact Medicare or your private health insurer.
We will still ask that you disclose your pre-existing medical conditions (PECs) when you buy a domestic policy. This means that if you need to cancel or delay your trip due to a covered PEC, you’ll be covered for cancellation costs under your policy.
Cover for your furry friends
Whether you’ve got a playful pooch or a cuddly cat, it’s worrying when you can’t get home to your beloved pets. So, if an unexpected event delays your journey home, we’ll cover the extra daily costs of keeping your pets in a boarding facility, such as a kennel or cattery. We pay up to $50 for each day and up to $500 for each paying person.
We can cover claims if:
- An unexpected event delays your return home
- The pet boarding facility is a registered business
We don’t cover claims for:
- Any animals that don’t normally live with you at your home. We may ask you to provide evidence that an animal lives in your home, such as a microchip registration or a pet insurance policy
- Any daily fees you incur from the day after you return home
- Anything under ‘E. General exclusions — things we never cover’ in the Product Disclosure Statement
Cover for childcare expenses
It’s annoying when you can’t get home as planned. So, if an unexpected event delays your journey home, we cover the cost of any childcare you’ve already booked but can’t use and is not refundable. We pay up to $100 for each day and up to $500 for each paying person. This policy only covers the children receiving the care.
We can cover claims if:
- You’ve booked the childcare for after the date your journey was supposed to end
- The childcare facility is a registered business
- You can’t get a credit or refund for your booking
We don’t cover claims for:
- Any children that don’t normally live with you at your home
- Any daily fees you incur from the day after you return home
- Anything under ‘E. General exclusions — things we never cover’ in the Product Disclosure Statement