Ensuring that you’re safe while travelling is important, and being aware of emergency service numbers of your destination is a crucial aspect of preparedness for your next trip.

Here’s a comprehensive guide to emergency contact numbers in 15 popular holiday destinations around the world, allowing you to enjoy your holiday with peace of mind.

Remember – if you have a SCTI insurance policy and you find yourself in an emergency, you’re able to contact our Emergency Assistance team from anywhere in the world, at any time.

1. New Zealand emergency numbers:
   • Police: 111
   • Medical Emergency: 111
   • Fire Department: 111
2. Canada emergency numbers:
   • Police: 911
   • Medical Emergency: 911
   • Fire Department: 911
3. Fiji emergency numbers:
   • Police: 911
   • Medical Emergency: 911
   • Fire Department: 910
4. France emergency numbers:
   • Police: 17 or 112
   • Medical Emergency: 15
   • Fire Department: 18
5. Germany emergency numbers:
   • Police: 110
   • Medical Emergency: 112
   • Fire Department: 112
6. Greece emergency numbers:
   • Police: 112
   • Medical Emergency: 166
   • Fire Department: 199
7. Indonesia emergency numbers:
   • Police: 110
   • Medical Emergency: 119
   • Fire Department: 113
8. Italy emergency numbers:
   • Police: 112
   • Medical Emergency: 118
   • Fire Department: 115
9. Japan emergency numbers:
   • Police: 110
   • Medical Emergency: 119
   • Fire Department: 119
10. Mexico emergency numbers:
    • Police: 911
    • Medical Emergency: 911
    • Fire Department: 911
11. United States emergency numbers:
    • Police: 911
    • Medical Emergency: 911
    • Fire Department: 911
12. UK emergency numbers:
    • Police: 999 or 112
    • Medical Emergency: 999 or 112
    • Fire Department: 999 or 112
13. Spain emergency numbers:
    • Police: 112
    • Medical Emergency: 112
    • Fire Department: 112
14. South Africa emergency numbers:
    • Police: 10111 or 112
    • Medical Emergency: 10177 or 112
    • Fire Department: 10111 or 112
15. Thailand emergency numbers:
    • Police: 191
    • Medical Emergency: 1669 or 1554
    • Fire Department: 199

Things to remember

• These numbers are subject to change, and it's advisable to double-check with local authorities or your accommodation upon arrival. Additionally, consider saving the local embassy or consulate's contact information for your country in case of non-emergency situations or assistance.
• A handy trick if you’re not aware of the correct emergency number for a country that you’re visiting is to use the auto-call function on your smartphone. Here’s how:
  • iPhone 8 or later: Press and hold the side button and one of the volume buttons until the ‘Emergency SOS’ slider appears. Drag the Emergency Call slider to call the local emergency services.
  • iPhone 7 or earlier: Rapidly press the side button five times. The emergency call slider will then appear. Drag the ‘Emergency SOS’ slider to call the local emergency services.
  • Android: Ensure ‘Emergency SOS’ is turned on via Settings before your trip. In an emergency, press the side power button quickly five times or more and this will call the local emergency services.
• In a country where the local language isn’t English? Remember that the emergency service call operators may not speak English. Some emergency services may have third party interpreters that will assist the operator with your call, but this varies country to country. Learning basic safety phrases before your trip is a good way to mitigate this language barrier.

Prioritise your safety on your next trip by being prepared – so you can focus on freeing your adventure!